Operations & Performance Analyst
Dallas - Houston
Operations & Performance Analyst
Full Time • Dallas - Houston
Position: Operations & Performance Analyst
Onsite – Houston
We have a new requirement for an Operations & Performance Analyst and would appreciate your assistance in identifying and submitting strong, relevant candidates at the earliest opportunity.
Summary
Support residential solar operations through performance monitoring, reporting, data reconciliation, financial modeling, warranty administration, and issue resolution across multiple systems and platforms.
Support residential solar operations through performance monitoring, reporting, data reconciliation, financial modeling, warranty administration, and issue resolution across multiple systems and platforms.
Key Responsibilities
· Maintain and enhance the Home Solar Buyout Model.
· Produce weekly Offline / Zero Generation, Fleet Health, and Data Reconciliation reports.
· Support case creation, follow-up activities, and operational issue resolution.
· Execute monthly Performance Guarantee, Audit, Heavy Hitters, and Warranty reporting processes.
· Review active warranty contracts and support warranty model updates.
· Perform performance analysis, midcycle reviews, budget analysis, and cost center reconciliations.
· Troubleshoot and resolve data, reporting, and system issues across Salesforce, AWS, SQL Server, and solar monitoring platforms.
· Prepare analyses and presentations for leadership reviews.
Qualifications
· Experience in energy operations, reporting, and data analysis.
· Proficiency in SQL Server Management Studio (SSMS) for data extraction and troubleshooting.
· Advanced skills in Microsoft Excel, including reporting, analysis, and model maintenance.
· Experience with VBA and Excel automation.
· Working knowledge of R Studio for reporting and analytics.
· Experience using Salesforce and AWS.
· Preferred: Familiarity with Locus/AlsoEnergy, Enphase, and SolarEdge platforms.
· Strong analytical, data reconciliation, and problem-solving skills.
· Experience supporting operational, warranty, and performance reporting processes.
· Ability to manage multiple recurring and ad hoc requests in a fast-paced environment.
· Strong attention to detail and communication skills.
About
In the perfect storm of technology forces shaping the business world, the question is not whether companies need to adapt to stay competitive but which tech partner to trust for long-term business improvement and transformation needs.
That’s why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right.
Who We Are
Based in New Jersey, iShare is a boutique IT consulting firm with strategic advisory, development, and staffing services designed for specific industry verticals. iShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly.
Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders – customers, employees and partners. iShare leadership team has 20+ years average IT experience and is well-rounded in technology, operations, account and customer management. Our experience spans C-Suite positions with Fortune 100 firms as well as mid-tier firms. Our background includes stints at multibillion-dollar ITO / BPO firms as well as startups.
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